Making Illinois transportation providers happy since 2002, we offer do-it-yourself electronic billing software or full-service billing where we do all the work for you. Either way, we eliminate the headaches of Medicaid Billing by making the electronic billing process five times faster and easy enough for anyone to learn.

Digital Resource Center

tools, documentation, links, and articles for clients and staff

Provider

Provider Information Submission

This form should be used after you subscribe to our services or when critical provider information changes in your HFS account. For accuracy, always get this information from your HFS provider information sheet when using this form.

Appointments

Schedule a Support Session

This calendar allows providers to schedule training sessions, demos, and installs. After setting up appointment, you will receieve an email with contact instructions. All sessions are done remotely via screen sharing technology.

Documentation

Access Help Documents

We provide tools for providers and and their employees such as driver trip sheets, protocol for billers, software documentation, and other tools to help providers manage their day to day business.

Support

Start Remote Support Session

This feature allows you to connect to the remote support session on the day and time of your appointment. The technician will give you a Session ID over the phone.

Driver App

Driver App Coming Soon!

The Vylet Driver app allows drivers and dispatch operators use to manage trips, drivers, and routes offering automatic trip routing, stop by stop navigation, interactive management of stops and routes, tracking of pickup and dropoff times, driver locations, real-time reporting of stop status and route changes, immediate conversion of trips to billable claims.

Billing Services

Electronic Billing Services

  • Multiple Transmissions Per Week
  • Regular HFS recipient eligibility checks
  • Regular Passport trip approval checks and updates
  • Electronic submission and monitoring of claims
  • Investigation and resubmission of rejected claims
  • Weekly reporting of submited claims and totals